Career

Key Responsibilities:

• Customer Experience: provide friendly and accurate information to customers about digital products.
  • Respond to customers on non-technical service questions
  • Explain updates and notifications that Sabay has released
  • Provide basic and accurate information in-person and via phone/mail
  • Moderate Sabay games Facebook pages to maintain or raise positive engagement with audiences
  • Deal with customer complaints to find an effective solution and improve the players experience with Sabay
  • Ensure issues are followed up and properly addressed for the customer
  • Communicate with customers about the outcome of suggestions or complaints raised with Sabay
• Liaise with relevant teams to find appropriate solutions for customers in a timely fashion.
• Stay informed and understand games operations activities e.g. maintenance to ensure accurate and quick feedback to customer enquiries.
• Collaborate and provide input into product development and improvement for current and future projects.
• Compile reports that summarize trends and feedback from customers about problems raised, outstanding issues, etc. to supervisor and relevant teams.
• Share information and recommendations with other teams to improve customers experience with Sabay products.
• Conduct the games testing and prepare the quality bugs report.
• Perform other tasks as assigned by line manager.

Key Requirements:

• Bachelor in IT, Management or other related fields.
• Fresh graduates are encouraged to apply.
• Experiences in customer or technical support, receptionist, front desk representative, call center or similar. Previous experience in tech or gaming is a plus.
• Good written and verbal communication.
• Strong organizational and multitasking skills to prioritize, coordinate and complete a diverse range of tasks on time.
• Passion for understanding customers’ challenges and perspective and drive to solve customer issues.
• Interest in and willingness to learn about computer games. Past experience with Sabay games products is a plus.
• Good interpersonal skills.
• Able to use Microsoft Office, email, internet with an ability to become familiar with firm-specific programs and software. Bonus: Previous experience using social media platforms (e.g. Facebook) and other messaging and management software (e.g. Slack, AgoraPulse).  
• Ability and willingness to work on a flexible schedule.  

HOW TO APPLY

Interested candidates are invited to submit your application to hr@sabay.com. Please clearly state the title of position you are applying for as the subject of your email.

Key Responsibilities:

• Approach potential clients through new leads, cold calls, existing relationships, promotional events or other means.
• Understand the client’s needs and get the business brief.
• Research to understand the brand communication of certain brands.
• Explain the benefits and potential audience of specific media offerings to potential clients.
• Maintain good relationships with all clients and look for other business opportunities.
• Facilitate successful sales by collecting client information and providing order information to related departments.
• Participate in the industry events.
• Perform other tasks as assigned by line manager.

Key Requirements:

• University students & fresh graduates are encouraged to apply.
• Passionate and empathetic towards the customer experience.
• Good at communication and problem-solving skills.
• Self-motivated, pro-active and results-oriented person.
• Diligent/detail oriented & organized.
• Possesses the ability to create, maintain and enhance customer relationship.
• Knowledge of digital media market is a plus.

HOW TO APPLY

Interested candidates are invited to submit your application to hr@sabay.com. Please clearly state the title of the position you are applying for as the subject of your email.

Key Responsibilities:

• Create multi-platform apps for iOS and Android using Google’s Flutter development framework.
• Stay plugged into emerging technologies/industry trends.
• Work with a team of developers to build and deploy Flutter apps, work in the development environment maintenance and technical detailing.
• Integrate data from various backend services and databases such as MongoDB, MySQL or Clickhouse database.
• Design, implement and maintain mobile applications.
• Perform code reviews.
• Make sure the delivered product matches the business requirements and criteria.
• Implement Continuous Testing pipeline into Gitlab CI/CD.
• Ensure testing will be automated as much as possible.
• Define necessary test automation and design automation flow.
• Ensure quality practice of assigned scrum team using agile methodology.
• Perform other tasks as assigned by line manager.

Key Requirements:

• Minimum 3 years in mobile software development
• Over 2 years of developing Flutter applications for mobile
• Passionate to grow and keen interest in learning new technologies
• Experience with third-party libraries and APIs
• Understanding of the Agile development life-cycle
• Experience with automated testing, unit testing and integration testing
• Experience integrating testing into continuous testing pipeline would be a plus
• Experience with responsive and adaptive design
• Experience with Git or other version control tools
• Proven experience in writing readable code, creating extensive documentation for existing code and refactoring previously written code
• Java and/or Swift experience is a plus
• Experience with optimizing applications for Material Design is a plus
• Very well understanding and implementing: Flutter Bloc, Get it and Clean Architecture
• Able to write Unit, Widget and Integration tests in flutter projects
• Experience Publishing apps to both Google Play and AppStore with manual or automated tools like Codemagic and others

HOW TO APPLY

Interested candidates are invited to submit your application to hr@sabay.com. Please clearly state the title of the position you are applying for as the subject of your email.

Key Responsibilities:

• Understand the media products and services being offered.
• Approach potential clients through new leads, cold calls, existing relationships, promotional events or other means.
• Explain the benefits and potential audiences of specific media offerings to potential clients.
• Identify clients’ current and future advertising and marketing needs, creating customized solutions and closing sales for retained and incremental revenue.
• Do research to understand the brand communication of certain brands.
• Develop sales proposals.
• Maintain good relationship with all clients and look for other business opportunities.
• Facilitate successful sales by collecting client information and providing order information to related departments.
• Track every deal made to ensure that it is completed accurately and on time.
• Attend tradeshows or participate in industry events or trainings.
• Perform other tasks as assigned by line manager.

Key Requirements: 

• Passionate in sales/digital marketing towards the customer experiences.
• Fresh graduates/less experience candidates are encouraged to apply.
• Self-motivated, creative, pro-active, results-oriented professional with an ability to work with minimal direction.
• Knowledge of the local and international digital media market with the ability to respond effectively to market direction, client needs and competition.
• The ability to maintain a professional approach with others in job-demanding multitasking and/or project support situations.
• Good communication that is clear to various audiences both verbal and written.
• Good written and verbal communication in Khmer and English.

HOW TO APPLY

Interested candidates are invited to submit your application to hr@sabay.com. Please clearly state the title of position you are applying for as the subject of your email.