Career
The product development executive will work alongside with Manager – Special Projects on the existing projects and also development of Sabay products line on the B2C venture. The responsibilities of a Product Developer include conducting market research, collaborating with marketing, technical and manufacturing specialists and developing prototypes.
Key Responsibilities:
- Create and enhance products that fill a niche in the market to remain competitive.
- Determine product specifications according to a number of various factors and uses.
- Develop prototypes for products in development.
- Consult market research materials and sales data to ensure that products are viable and competitive.
- Come up with new proposal for different products through accessible data and current trend
- Work closely with Manager – Special projects for campaign activity to boost existing products line and new products.
Key Requirements:
- Proven working experience as a Product Developer or in related field
- Work well within a team – the nature of work will involve with a number of stakeholders to create products and execute them in a creative way. Thus, ability to coordinate and work with the team is compulsory
- Creative and innovative thinking skills – creativity is the central focus for this role. The product developer will need to constantly coming up with creative idea on how to develop the products
- Problem-solving skills
- Communication skills
- Ability to develop prototype product is a plus
HOW TO APPLY
Interested candidates are invited to submit your application to hr@sabay.com. Please clearly state the title of the position you are applying for as the subject of your email.
Closing Date: Until filled
To enhance the customer experience with Sabay’s digital products and understand our audiences to increase the appeal of existing and new products, the Customer Service Officer provides phone and online assistance to Sabay customers including players of Sabay games (such as JX2, AK2, AOG, King of Cards, etc) and digital products (E-Novel, Quizes, etc). The Customer Service Officer solves player’s problems by providing step by step solutions related to account access, payments, purchases and functionality.
Key Responsibilities:
- Customer Experience: provide friendly and accurate information to customers about digital products
- Respond to customers on non-technical service questions
- Explain updates and notifications that Sabay has released
- Provide basic and accurate information in-person and via phone/mail
- Moderate Sabay games Facebook pages to maintain or raise positive engagement with audiences
- Deal with customer complaints to find an effective solution and improve the players experience with Sabay
- Ensure issues are followed up and properly addressed for the customer
- Communicate with customers about the outcome of suggestions or complaints raised with Sabay
- Liaise with relevant teams to find appropriate solutions for customers in a timely fashion
- Stay informed and understand games operations activities e.g. maintenance to ensure accurate and quick feedback to customer enquiries
- Collaborate and provide input into product development and improvement for current and future projects
- Compile reports that summarise trends and feedback from customers about problems raised, outstanding issues, etc. to supervisor and relevant teams
- Share information and recommendations with other teams to improve customers experience with Sabay products
- Conduct the games testing and prepare the quality bugs report
- Ad hoc tasks as assigned by line manager
Key Requirements:
- Proven experience in customer or technical support, receptionist, front desk representative, call center or similar. Previous experience in tech or gaming a bonus
- Excellent written and verbal communication. Able to express instructions clearly, precisely and respectfully. Proficient in Khmer and English
- Strong organizational and multitasking skills to prioritize, coordinate and complete a diverse range of tasks on time
- Passion for understanding customers’ challenges and perspective and drive to solve customer issues
- Interest in and willingness to learn about computer games. Bonus: Past experience with Sabay games products
- Exceptional interpersonal skills, with a friendly demeanor even in stressful situations
- Able to use Microsoft Office, email, internet with an ability to become familiar with firm-specific programs and software. Bonus: Previous experience using social media platforms (e.g. Facebook) and other messaging and management software (e.g. Slack, AgoraPulse)
- Ability and willingness to work on flexible schedule
HOW TO APPLY
Interested candidates are invited to submit your application to hr@sabay.com. Please clearly state the title of the position you are applying for as the subject of your email.
Closing Date: Until filled
The Social Media Manager is responsible for Sabay brand’s voice across the various social media platforms to maintain and raise the public perception of Sabay as a company. The Social Media Manager will help distributing our different contents and driving quality engagements with the community to ensure effective delivery of Sabay’s social media objectives.
Key Responsibilities:
- Ensure content is posted timely across social media platforms
- Respond to and address the community’s queries and complaints professionally
- Communicate with followers, respond to queries in a timely manner and monitor customer reviews
- Drive engagement and conversations with the community to promote brand loyalty
- Identify tactical and relevant opportunities to engage with the community
- Work closely with relevant teams to drive positive sentiment and optimize on content opportunities and brand consistency
- Design and implement social media strategy to align with business goals
- Ensure that Sabay image is appropriate and consistent across various social media platforms
- Generate, edit, publish and share engaging contents daily; for examples, original text, photos, videos and news
- Maintain brand integrity across activities, platforms, product lines, and all other internal and external communication
- Suggest and implement new features to develop brand awareness, like promotions and competitions
- Conduct researches on current benchmark trends and audience preferences
- Monitor and analyze industry best practice globally and locally, including content, social media and activation trends and activities of competitors
- Prepare monthly social media platform and campaign reports
- Stay up-to-date with current technologies and trends in social media, design tools and applications
- Perform other tasks as assigned by line manager
Key Requirements:
- Appropriate qualifications in marketing, PR, business, or related discipline; or equivalent business experience
- 3+ years of experience working as a social media manager or in digital media, digital marketing, content development, or similar role. Bonus: experience in marketing or branding for online/digital products, media or technology
- Proven capacity in developing successful brand strategy and campaigns. Bonus: experience in branding for innovation, technology or youth brands
- Excellent creativity and imagination to generate concepts that are exciting and awe inspiring
- Proven ability in Microsoft Office and online tools such as WordPress, Search Engine Optimisation, Google Analytics and social media platforms (particularly Facebook, Youtube, Twitter and Instagram)
- Analytical and multitasking skills
- Team player who can build effective relationships across teams
- Excellent interpersonal skills with experience in multi-cultural and linguistically diverse settings
- High level of clear written and oral communication skills
- Proficient in Khmer and English. Other languages (Thai, Chinese, etc) an advantage
HOW TO APPLY
Interested candidates are invited to submit your application to hr@sabay.com. Please clearly state the title of the position you are applying for as the subject of your email.
Closing Date: Until filled
Senior Content Creator for Commercial team will help the managing editors to work on Commercial Contents such as writing commercial news based on client’s brief , proposing idea / content, helping with planning trendy content for sales team.
Key Responsibilities:
- Develop concepts, angles and stories that better suit target audiences
- Research, interview and analyze facts and information to ensure credibility
- Summarize complex and long information into quick and easy to consume format
- Create concise, attractive, and innovative headlines and captions that attract audiences
- Brainstorm and collaborate with team for new ideas with commercial values
- Repurpose content for different mediums including video and social media
Key Requirements:
- This post is open to fluent Khmer language applicants only
- Able and interested in making quality content (video and written articles), preferably with a family, lifestyle, entertainment, romance, travel or fashion focus. Bonus: Appropriate degree qualifications and/or professional experience in media, journalism, communications, or a related discipline, a bonus
- Passion on digital content and interest in online and social media platforms
- Aware and up to date on current topics; curious and able to form and ask probing questions
- This role requires at least basic understanding of writing and knowledge English or other languages is preferable
HOW TO APPLY
Interested candidates are invited to submit your application to hr@sabay.com. Please clearly state the title of the position you are applying for as the subject of your email.
Closing Date: Until filled
Business Development Manager (BDM) will be the lead person for eNovel and Soyo App. BDM will be responsible for the whole business operations and develop business strategic goals for the future.
To enhance working performance between the App Developer and IT team as well as other stakeholders that are involve in the project to ensure that it meets the timeline. Under his/her leading, he/she will make sure to keep the business up and running with the profitability.
In order to drive this business, BDM will also need a basic understanding of how the VoD application works as well as user experience, entertainment industrial trend (movie & book) and How to run Digital Ads (Facebook & Google).
Key Responsibilities:
- Oversee the entire business performance and report to BOD
- Plan, develop and execute Business strategies
- Prepare budget and content schedules
- Develop more revenue streams
- Ensure that all bugs and user complained are reported to developer and solved
- Enhance the working performance across the stakeholders to ensure the projects are done on time
- Ensure that all budget spends on Ads are received Maximum results
- Ensure that Apps/Web are featured Up-To-Date
- Work with Content Owner and Distributor to look for fresh new Contents
- Maintain a good relationship with Content Owner and Developers
- Schedule meetings and prepare financial report on regular basis to BOD
- Other tasks assigned by senior management
Key Requirements:
- Bachelor or Master Degree in Management or other related fields
- At least 3 years of proven experience as business manager or relevant role
- Basic understanding in entertainment industrial trend, VoD Apps Market and how Digital Ads (Facebook and Google) works
- Having a connection with Content owner, distributor is a plus
- Able to deal with different levels of people
- Willing to learn new things
- Excellent organizational and Leadership skills
- Good at communication and facilitation skills
- Excellent interpersonal skills with experience in multi-cultural and linguistically diverse settings
- Commitment to and ability to collaborate with other teams to ensure the best use of resources (people, finance and assets) to achieve outcomes
- Able to work independently and under pressure
- Good command of English both writing and speaking
- Knowledge of Microsoft Offices such as Word & Excel, PowerPoint, Apps
HOW TO APPLY
Interested candidates are invited to submit your application to hr@sabay.com. Please clearly state the title of the position you are applying for as the subject of your email.
Closing Date: Until filled
The system engineer at Sabay, need to monitor, manage and maintain all system and infrastructure to ensure that Sabay systems and services are always working properly. In addition, they quickly response with any alarm of system, ticket and internal team problems.
Key Responsibilities:
- Manage and monitor all installed systems and infrastructure
- Install, configure, test and maintain operating systems, application software and system management tools
- Ensure the highest levels of systems and infrastructure availability
- Monitor and maintain data center
- Provide support to co-lo, peering and other customers
- Maintain security, backup and redundancy strategies
- Liaise with vendors and other IT personnel for problem resolutions
- Maintain games of Sabay Company
- Support customer ticket
- Perform other tasks as assigned by line manager
Key Requirements:
- BS/MS Degree in Computer Science, Engineering or a related subject
- At least One-year relevant working experience
- Proven working experience in installing, configuring and troubleshooting UNIX /Linux based environments
- Experience with virtualization and containerization (e.g., VMware, Virtual Box)
- Experience with window server
- Experience with monitoring systems
- Solid networking knowledge (OSI network layers, TCP/IP)
- The system engineer must be enable work with alternative schedule and shift management
HOW TO APPLY
Interested candidates are invited to submit your application to hr@sabay.com. Please clearly state the title of the position you are applying for as the subject of your email.
Closing Date: Until filled
The Marketing Coordinator will coordinate across internal and external stakeholders to ensure smooth delivery of outcome, and provide support to online/offline events. S/he is also responsible for competitor research study and social media tasks for all Sabay gaming products.
Key Responsibilities:
- Assist in liaising with supplier and agency
- Coordinate across internal and external stakeholders to make sure of outcome delivery
- Contribute to social media and content research to come up with fresh, new engaging content with internal team for all Sabay games
- Work on social media content and scheduling tasks for all the games
- Follow up across the teams, making sure the weekly tasks are completed according to plan
- Assist in setting up events (offline/online) when required
- Be able to support on writing marketing copy in Khmer (English is a plus)
Key Responsibilities:
- 2-3 years-experience in marketing, management or related field. Fresh graduate is also encouraged to apply
- Bachelor degree in marketing, management or related field
- Being friendly and conversational, and love to play games
- Being dynamic and smart, willing to learn and do new things beyond what is required
- Being detail-oriented, team player
- Being comfortable with Microsoft Office
- Experience in making headlines and copyediting experience are a plus
HOW TO APPLY
Interested candidates are invited to submit your application to hr@sabay.com. Please clearly state the title of the position you are applying for as the subject of your email.
Closing Date: Until filled
The Media Production Coordinator works with Sabay team to produce content including but not limited to video content and live-streaming for all Sabay’s gaming products.
Key Responsibilities:
- Lead and produce fresh, new engaging contents in the forms of video, live-stream or article for E-sport purposes
- Collaborate with Content Creators to write up script and storyboard
- Work with Event & Promotion team to monitor live-streamers’ performance, produce headlines and copy for live-streamers to promote Sabay games
- Plan, deliver and evaluate production plans for gaming video projects, on time and in collaboration with relevant project staff
- Ensure that the production operates with Sabay Guidelines and meets the needs of the audience
- Coordinate with Finance, and external suppliers etc. to ensure that props and equipment are obtained and in usable form before shoots
- Stay up to date and integrate trends in video and production (format, styles, tone and topics)
- Share and accept feedback on improving the quality of content (e.g. appeal, format etc.)
Key Requirements:
- At least 3-year experience in video production or live-streaming
- Proven ability to effectively plan and execute video projects and live-streaming
- Passion for film and video, staying up to date on the latest trends
- Excellent communication and organizational skills
- Excellent in negotiation and problem solving
- Proficient in Khmer and English
- Reliable and able to work autonomously and under pressure to deliver against deadlines
- Able to use Microsoft Office
- Ability and willingness to frequently work outside of regular hours e.g. on evenings and weekends Sabay offers Time Off in Lieu for hours worked
- Able to travel occasionally within Cambodia
HOW TO APPLY
Interested candidates are invited to submit your application to hr@sabay.com. Please clearly state the title of the position you are applying for as the subject of your email.
Closing Date: Until filled
The Graphic Designer works on, including but limited, to graphic design for all Sabay game products (AK, JX, AOG etc.). S/he is also required to support on all marketing campaigns including offline/online events.
Key Responsibilities:
- Design marketing collateral including merchandise and artworks for all gaming products
- Continuously discover and deliver fresh, high quality artwork designs
- Take on multiple projects to ensure smooth launch of marketing campaigns
- Review final layouts and suggesting improvements if required
- Contribute to team effort by accomplishing related results as needed.
- Be able to come up with new design concept related to gaming products by maintaining the brand guidelines
- Be able to support on video edit and media production when required
- Perform other tasks as assigned by line manager
Key Requirements:
- University Student or Bachelor in related field
- 2 years of experience in graphic design
- Knowledge in Adobe Illustrator, Photoshop, After Effect is required
- Knowledge in Adobe Premier and After Effect, and motion graphic is a plus
- Experienced playing LAN/mobile games
- Basic understanding of marketing model, “AIDA” (Attention/Interest/Desire/Action) is a plus
- Good communication skill
- Basic knowledge of English required
HOW TO APPLY
Interested candidates are invited to submit your application to hr@sabay.com. Please clearly state the title of the position you are applying for as the subject of your email.
Closing Date: Until filled
This Content Creator primarily makes content which will be published on Sabay News (Social or Entertainment). This is both commercial and non-commercial content.
Key Responsibilities:
- Create interesting and appealing articles and other content by:
- researching news sources and analysing facts and information to ensure credibility
- developing concepts, angles and stories that better suit target audiences
- summarising complex and long information into quick and easy to consume format
- creating attractive and innovative headlines and captions that attract audiences
- brainstorming and collaborating with team for new content ideas
- repurposing content for different mediums including video and social media
- Stay up to date and integrate trends in social media (format, styles, tone and topics)
- Keep updated and monitoring Sabay News Social page
- Share and accept feedback on improving the quality of content
- Performance other tasks as assigned by line manager
Key Requirements:
- This post is open to fluent Khmer language applicants only
- Minimum of 1 year working experience as Content Creator, Translator or Reporter
- Able and interested in making quality content (video and written articles), preferably with a family, lifestyle, entertainment, romance, travel or fashion focus. Bonus: Appropriate degree qualifications and/or professional experience in media, journalism, communications, or a related discipline, a bonus
- Passion for digital content and interest in online and social media platforms
- Aware and up to date on current topics; curious and able to form and ask probing questions
- High level of clear written and oral communication skills. Proficient in Khmer and English. Other languages (Thai, Chinese, etc.) an advantage
- Able to use and learn Microsoft Office and online tools such as WordPress and Search Engine Optimization
HOW TO APPLY
Interested candidates are invited to submit your application to hr@sabay.com. Please clearly state the title of the position you are applying for as the subject of your email.
Closing Date: Until filled
