Career
The product development executive will work alongside with Manager – Special Projects on the existing projects and also development of Sabay products line on the B2C venture. The responsibilities of a Product Developer include conducting market research, collaborating with marketing, technical and manufacturing specialists and developing prototypes.
Key Responsibilities:
- Create and enhance products that fill a niche in the market to remain competitive.
- Determine product specifications according to a number of various factors and uses.
- Develop prototypes for products in development.
- Consult market research materials and sales data to ensure that products are viable and competitive.
- Come up with new proposal for different products through accessible data and current trend
- Work closely with Manager – Special projects for campaign activity to boost existing products line and new products.
Key Requirements:
- Proven working experience as a Product Developer or in related field
- Work well within a team – the nature of work will involve with a number of stakeholders to create products and execute them in a creative way. Thus, ability to coordinate and work with the team is compulsory
- Creative and innovative thinking skills – creativity is the central focus for this role. The product developer will need to constantly coming up with creative idea on how to develop the products
- Problem-solving skills
- Communication skills
- Ability to develop prototype product is a plus
HOW TO APPLY
Interested candidates are invited to submit your application to hr@sabay.com. Please clearly state the title of the position you are applying for as the subject of your email.
Closing Date: Until filled
To enhance the customer experience with Sabay’s digital products and understand our audiences to increase the appeal of existing and new products, the Customer Service Officer provides phone and online assistance to Sabay customers including players of Sabay games (such as JX2, AK2, AOG, King of Cards, etc) and digital products (E-Novel, Quizes, etc). The Customer Service Officer solves player’s problems by providing step by step solutions related to account access, payments, purchases and functionality.
Key Responsibilities:
- Customer Experience: provide friendly and accurate information to customers about digital products
- Respond to customers on non-technical service questions
- Explain updates and notifications that Sabay has released
- Provide basic and accurate information in-person and via phone/mail
- Moderate Sabay games Facebook pages to maintain or raise positive engagement with audiences
- Deal with customer complaints to find an effective solution and improve the players experience with Sabay
- Ensure issues are followed up and properly addressed for the customer
- Communicate with customers about the outcome of suggestions or complaints raised with Sabay
- Liaise with relevant teams to find appropriate solutions for customers in a timely fashion
- Stay informed and understand games operations activities e.g. maintenance to ensure accurate and quick feedback to customer enquiries
- Collaborate and provide input into product development and improvement for current and future projects
- Compile reports that summarise trends and feedback from customers about problems raised, outstanding issues, etc. to supervisor and relevant teams
- Share information and recommendations with other teams to improve customers experience with Sabay products
- Conduct the games testing and prepare the quality bugs report
- Ad hoc tasks as assigned by line manager
Key Requirements:
- Proven experience in customer or technical support, receptionist, front desk representative, call center or similar. Previous experience in tech or gaming a bonus
- Excellent written and verbal communication. Able to express instructions clearly, precisely and respectfully. Proficient in Khmer and English
- Strong organizational and multitasking skills to prioritize, coordinate and complete a diverse range of tasks on time
- Passion for understanding customers’ challenges and perspective and drive to solve customer issues
- Interest in and willingness to learn about computer games. Bonus: Past experience with Sabay games products
- Exceptional interpersonal skills, with a friendly demeanor even in stressful situations
- Able to use Microsoft Office, email, internet with an ability to become familiar with firm-specific programs and software. Bonus: Previous experience using social media platforms (e.g. Facebook) and other messaging and management software (e.g. Slack, AgoraPulse)
- Ability and willingness to work on flexible schedule
HOW TO APPLY
Interested candidates are invited to submit your application to hr@sabay.com. Please clearly state the title of the position you are applying for as the subject of your email.
Closing Date: Until filled
Business Development Manager (BDM) will be the lead person for eNovel and Soyo App. BDM will be responsible for the whole business operations and develop business strategic goals for the future.
To enhance working performance between the App Developer and IT team as well as other stakeholders that are involve in the project to ensure that it meets the timeline. Under his/her leading, he/she will make sure to keep the business up and running with the profitability.
In order to drive this business, BDM will also need a basic understanding of how the VoD application works as well as user experience, entertainment industrial trend (movie & book) and How to run Digital Ads (Facebook & Google).
Key Responsibilities:
- Oversee the entire business performance and report to BOD
- Plan, develop and execute Business strategies
- Prepare budget and content schedules
- Develop more revenue streams
- Ensure that all bugs and user complained are reported to developer and solved
- Enhance the working performance across the stakeholders to ensure the projects are done on time
- Ensure that all budget spends on Ads are received Maximum results
- Ensure that Apps/Web are featured Up-To-Date
- Work with Content Owner and Distributor to look for fresh new Contents
- Maintain a good relationship with Content Owner and Developers
- Schedule meetings and prepare financial report on regular basis to BOD
- Other tasks assigned by senior management
Key Requirements:
- Bachelor or Master Degree in Management or other related fields
- At least 3 years of proven experience as business manager or relevant role
- Basic understanding in entertainment industrial trend, VoD Apps Market and how Digital Ads (Facebook and Google) works
- Having a connection with Content owner, distributor is a plus
- Able to deal with different levels of people
- Willing to learn new things
- Excellent organizational and Leadership skills
- Good at communication and facilitation skills
- Excellent interpersonal skills with experience in multi-cultural and linguistically diverse settings
- Commitment to and ability to collaborate with other teams to ensure the best use of resources (people, finance and assets) to achieve outcomes
- Able to work independently and under pressure
- Good command of English both writing and speaking
- Knowledge of Microsoft Offices such as Word & Excel, PowerPoint, Apps
HOW TO APPLY
Interested candidates are invited to submit your application to hr@sabay.com. Please clearly state the title of the position you are applying for as the subject of your email.
Closing Date: Until filled
The system engineer at Sabay, need to monitor, manage and maintain all system and infrastructure to ensure that Sabay systems and services are always working properly. In addition, they quickly response with any alarm of system, ticket and internal team problems.
Key Responsibilities:
- Manage and monitor all installed systems and infrastructure
- Install, configure, test and maintain operating systems, application software and system management tools
- Ensure the highest levels of systems and infrastructure availability
- Monitor and maintain data center
- Provide support to co-lo, peering and other customers
- Maintain security, backup and redundancy strategies
- Liaise with vendors and other IT personnel for problem resolutions
- Maintain games of Sabay Company
- Support customer ticket
- Perform other tasks as assigned by line manager
Key Requirements:
- BS/MS Degree in Computer Science, Engineering or a related subject
- At least One-year relevant working experience
- Proven working experience in installing, configuring and troubleshooting UNIX /Linux based environments
- Experience with virtualization and containerization (e.g., VMware, Virtual Box)
- Experience with window server
- Experience with monitoring systems
- Solid networking knowledge (OSI network layers, TCP/IP)
- The system engineer must be enable work with alternative schedule and shift management
HOW TO APPLY
Interested candidates are invited to submit your application to hr@sabay.com. Please clearly state the title of the position you are applying for as the subject of your email.
Closing Date: Until filled
The Marketing Coordinator will coordinate across internal and external stakeholders to ensure smooth delivery of outcome, and provide support to online/offline events. S/he is also responsible for competitor research study and social media tasks for all Sabay gaming products.
Key Responsibilities:
- Assist in liaising with supplier and agency
- Coordinate across internal and external stakeholders to make sure of outcome delivery
- Contribute to social media and content research to come up with fresh, new engaging content with internal team for all Sabay games
- Work on social media content and scheduling tasks for all the games
- Follow up across the teams, making sure the weekly tasks are completed according to plan
- Assist in setting up events (offline/online) when required
- Be able to support on writing marketing copy in Khmer (English is a plus)
Key Responsibilities:
- 2-3 years-experience in marketing, management or related field. Fresh graduate is also encouraged to apply
- Bachelor degree in marketing, management or related field
- Being friendly and conversational, and love to play games
- Being dynamic and smart, willing to learn and do new things beyond what is required
- Being detail-oriented, team player
- Being comfortable with Microsoft Office
- Experience in making headlines and copyediting experience are a plus
HOW TO APPLY
Interested candidates are invited to submit your application to hr@sabay.com. Please clearly state the title of the position you are applying for as the subject of your email.
Closing Date: Until filled
The Graphic Designer works on, including but limited, to graphic design for all Sabay game products (AK, JX, AOG etc.). S/he is also required to support on all marketing campaigns including offline/online events.
Key Responsibilities:
- Design marketing collateral including merchandise and artworks for all gaming products
- Continuously discover and deliver fresh, high quality artwork designs
- Take on multiple projects to ensure smooth launch of marketing campaigns
- Review final layouts and suggesting improvements if required
- Contribute to team effort by accomplishing related results as needed.
- Be able to come up with new design concept related to gaming products by maintaining the brand guidelines
- Be able to support on video edit and media production when required
- Perform other tasks as assigned by line manager
Key Requirements:
- University Student or Bachelor in related field
- 2 years of experience in graphic design
- Knowledge in Adobe Illustrator, Photoshop, After Effect is required
- Knowledge in Adobe Premier and After Effect, and motion graphic is a plus
- Experienced playing LAN/mobile games
- Basic understanding of marketing model, “AIDA” (Attention/Interest/Desire/Action) is a plus
- Good communication skill
- Basic knowledge of English required
HOW TO APPLY
Interested candidates are invited to submit your application to hr@sabay.com. Please clearly state the title of the position you are applying for as the subject of your email.
Closing Date: Until filled
The Backend Developer develop new technologies as well as enhance existing technology to support our enterprise-grade backends. The Backend Developer will have exposure to a range of technologies including NodeJS, Blockchain, MongoDB, Clickhouse. This role actively involved in developing efficient, testable and maintainable microservice as well as integrate various technologies in search of a perfect commercial solution to the business needs.
Key Responsibilities:
- Write well designed, testable, efficient code by using software development best practices.
- Design and develop backends that serve enterprise-grade customer facing mobile and web apps.
- Design and implement low-latency, high-availability and performant Microservices with strong security.
- Integration data from various backend services and databases such as MongoDB, MySQL or Clickhouse database.
- Stay plugged into emerging technologies/industry trends.
- Create and maintain software documentation.
- Contribute in all phases of the development lifecycle of the core product and sub-product sets.
- Take ownership and ensure high quality and timely delivery of developments in accordance with plans.
Key Requirements:
- 2-5 years of relevant experience in backend or fullstack development, preferably NodeJS
- Passionate to grow and keen interest in learning new technologies (such as ReactJS, ExpressJS, MongoDB, Blockchain, RabbitMQ, Docker, etc)
- Familiarity with automated testing or TDD development process
- Sound understanding of REST API and implementing security measure
- Solid knowledge in data structures, algorithm and OO Design
- Solid knowledge in system security, data protection, user authentication and authorization between multiple systems
- Solid knowledge of relational database and/or NoSQL database
- Experience with blockchain technology would be a plus
- Experience with designing and developing microservice would be a plus
HOW TO APPLY
Interested candidates are invited to submit your application to hr@sabay.com. Please clearly state the title of the position you are applying for as the subject of your email.
Closing Date: Until filled
The Senior QA Developer designs, documents and implements software testing procedure to effectively test all in-house developed software projects to ensure the software is working as intended and specified in the project goals.
The Senior QA Developer will review the automated testing codes written by developers to ensure sufficient code coverage and delivers the right tests to ensure functionality as specified in the project goals. The Senior QA Developer will design test scenario, setup continuous testing, run test and ensure positive test results before deployment.
Key Responsibilities:
1. Quality Assurance:
- Lead test strategy of assigned projects to ensure the quality of products
- Conduct software automated testing processes for unit, system, end to end integration test, data flow and customer experience test and product release sign-off
- Review requirement and design test plan and scripts
- Define necessary test automation, design automation flow, share implementation effort with software developers
- Drive the velocity of product development together with scrum team
- Recommend for improvements to the testing processes
- Maintain version control and update schedule for major software used in projects
- Coach developers on automated unit and system testing
- Ensure quality practice of assigned scrum team using agile methodology
2. Continuous Integration/Continuous Development:
- Implement Continuous Testing pipeline into Gitlab CI/CD
- Ensure testing will be automated as much as possible
- Maintain base/core container images to ensure that security benchmarks are met and the latest stable, minimal OS and approved dependencies are used
Key Requirements:
- Minimum of 3 years of experience in software quality assurance, with 1 year leading team
- Knowledge in at least two of the preferred programming language – PHP, Ruby, Go, Javascript
- Experience and knowledge with web and mobile application development would be a plus
- Experience with designing test plans and scripts
- Experience with automated testing, unit testing, integration testing
- Experience integrating testing into continuous testing pipeline would be a plus
- Deep knowledge of testing tools such as Selenium, Mocha, Jest, PHP Unit
- Ability to facilitate and coordinate the team and collaborate with developers
HOW TO APPLY
Interested candidates are invited to submit your application to hr@sabay.com. Please clearly state the title of the position you are applying for as the subject of your email.
Closing Date: Until filled
The Frontend Developer will work on developing efficient, testable and maintainable micro frontends such as PWA, web applications using modern web framework such as ReactJS, React Native, VueJS and conforming to test driven development practice by writing automated testing. The Frontend Developer also maintain and improve on the existing projects to improve the customer facing product for better user experience.
Key Responsibilities:
- Develop and maintain responsive web applications, PWA using trending frontend technology such as React, VueJS, AngularJS.
- Troubleshoot and debug applications
- Build reusable and testable code and libraries for future use
- Conform to test-driven development practice by writing unit test, system test
- Collaborate closely with backend developers for API integration
- Contribute to the overall user experience of the products
- Gather and address technical and design requirement
- Create and maintain software documentation
Key Requirements:
- 2-5 years of relevant experience in frontend web or mobile app development
- A deep familiarity with TDD development process with tools such as Mocha, JsUnit, Jest
- Working knowledge of the general web landscape, architectures, trends, and emerging technologies
- Sound understanding of JavaScript (ES6), React.js, Redux, HTML5, CSS3, SASS
- A strong hand on React or VueJS and responsive design
- Able to cope with fast-paced working environment
- Passionate to grow and ability to learn new technology
- Solid understanding of full mobile development cycle
HOW TO APPLY
Interested candidates are invited to submit your application to hr@sabay.com. Please clearly state the title of the position you are applying for as the subject of your email.
Closing Date: Until filled
The Senior Backend Developer (SBD) design and develop API and Backend for mobile and web application. SBD will actively involve in developing testable and maintainable complex backend system. SBD will be required to do code review and guide other junior developers to follow development best practices.
RESPONSIBILITIES
- Write well designed, testable, efficient code by using software development best practices
- Design and develop API for best app performance and strong security
- Integrate data from various back-end services and databases
- Gather and refine specifications and requirements based on technical needs
- Be responsible for maintaining, expanding, scaling and optimizing our project
- Create and maintain software documentation
- Stay plugged into emerging technologies/industry trends and apply them into operations
and activities - Provide training and support to teams on development best practices
- Collaborate with frontend developers for smooth integration
- Design system architecture and database schema for app that scale
REQUIREMENTS
- 2+ years of relevant experience backend development using PHP (preferably Laravel
Framework) or NodeJS. - A deep familiarity with TDD development process
- Able to cope with fast paced working environment
- Passionate to grow and ability to learn new technology
- Sound understanding of REST
- Solid knowledge in data structures, algorithms, and OO Design
- Solid knowledge of system security, data protection, user authentication and authorization between multiple systems
- Solid knowledge of Relational Database
- Able to create database schemas that represent and support business processes
- Experience with other databases such as In-Memory, Columnar Based would be a plus
HOW TO APPLY
Interested candidates are invited to submit your application to hr@sabay.com. Please clearly state the title of position you are applying for as the subject of your email.
Closing Date: Until filled
